Cookie Policy
The cookies we use, why we use them, and how you stay in control.
Last updated: 1 February 2026 • Questions: privacy@doorstepdiva.com
What are cookies?
Cookies are small text files stored on your device when you visit our website. They help us give you a better experience by remembering your preferences and understanding how you use the platform.
Why we use cookies
- To keep you signed in to your account
- To remember your preferences and settings
- To analyse traffic and improve our services
- To provide personalised content and recommendations
- To keep the platform secure
- To enable sharing features
Essential cookies (always active)
These are required for the site to work and cannot be switched off:
- Authentication cookies: keep you logged in
- Security cookies: protect against fraud and unauthorised access
- Session cookies: remember your actions during a visit
- Load-balancing cookies: keep the site fast and available
Analytics cookies (optional)
- Page views, user behaviour and site performance
- Understanding how visitors navigate our pages
- A/B testing of features and layouts
- Error tracking so we can fix technical issues
Marketing cookies (optional)
- Social cookies: sharing to Facebook, Instagram and X
- Advertising cookies: showing relevant ads
- Retargeting cookies: ads for services you have viewed
- Conversion tracking: measuring campaign effectiveness
Functional cookies (optional)
- Preference cookies: language and region settings
- Customisation cookies: dashboard and interface preferences
- Chat cookies: live customer support
- Video cookies: playback preferences for embedded video
How long cookies last
- Session cookies: deleted when you close your browser
- Persistent cookies: typically 30 days to 2 years
- Authentication cookies: until you log out or they expire
- Preference cookies: up to 1 year
Third-party cookies
Some cookies are set by the services we rely on:
- Analytics providers, for traffic analysis
- Our payment processor, for secure checkout
- Social platforms, for sharing and embedded content
- Support tools, for live chat and help desk
- Content delivery networks, for faster loading
Managing your preferences
- Adjust browser settings to block or delete cookies
- Clear cookies from your browser privacy settings
- Set your browser to notify you when cookies are used
- Use private or incognito browsing to avoid storing cookies
Mobile app data
- Device identifiers, for analytics and personalisation
- Local storage, to remember preferences offline
- Push notification tokens, for relevant updates
- Crash reporting data, to improve stability
Cookie security
- All cookies are transmitted over HTTPS
- Sensitive cookies are encrypted and signed
- Appropriate security flags are set on every cookie
- No payment card information is ever stored in a cookie
Contact us about cookies
- Email privacy@doorstepdiva.com
- Contact support for help with browser settings